RRQ Topup Privacy Policy

At RRQ Topup, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

We may collect the following information from users:

Personal information, such as name, email address, and phone number.
Transaction information, including purchase and top-up history.
Technical data, such as IP address, device type, browser, and activity logs when accessing our services.

2. Use of Information

The information we collect is used to:

Process and complete your top-up transactions.
Provide access to exclusive features such as transaction history and member-only promotions.
Improve service performance and enhance user experience.
Send promotional content or service updates if you have given your consent.

3. Data Storage and Security

We securely store your information using appropriate technical and administrative security systems. We do not sell, rent, or share your personal data with third parties without your consent, unless required by law.

4. Cookies and Tracking Technologies

We may use cookies or similar technologies to collect user activity data on our site to enhance service experience and efficiency.

5. Your Rights

As a user, you have the right to:

Request a copy of your personal data that we store.
Update or correct inaccurate information.
Request the deletion of your account or personal data from our system (in accordance with applicable policies).

6. Policy Changes

This privacy policy may be updated from time to time. Any changes will be announced through RRQ Topup’s official platform, and the latest version will always be available for your review.

7. Contact

If you have any questions regarding privacy or how your data is handled, please contact us via:
WhatsApp CS RRQ Topup: +62 811-1254-4413
Email: cstopup@teamrrq.com

RRQ Topup Membership Terms & Conditions

By registering as a Member of RRQ Topup, you agree to comply with the following terms and conditions:

1. Membership Definition

RRQ Topup Membership is a FREE service that offers a smoother top-up experience, access to special promotions, and transaction history for registered users.

2. Member Benefits

As a member, you will receive:

Exclusive access to special promos and discounts.
Complete transaction history to help you track your purchases.
A faster and more convenient top-up experience as your data is securely stored.

3. Registration and Account Usage

Registration is voluntary and FREE.
Users must provide accurate information during registration.
Each account is for individual use only and cannot be transferred.

4. Security and Privacy

Your personal data will be securely stored and managed in accordance with RRQ Topup’s privacy policy.
You are responsible for maintaining the security of your account, including keeping your login credentials confidential.

5. Misuse and Sanctions

RRQ Topup reserves the right to suspend or terminate memberships found engaging in suspicious activity, promo abuse, or any violations of these terms.

6. Service Changes

RRQ Topup may update membership features at any time to enhance user experience.
Any changes will be announced through our official channels.

7. Support Service

If you need assistance with your account or membership, please contact our customer support via RRQ Topup’s official WhatsApp at +62 811-1254-4413.

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